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PLEASE NOTE:

Royal Mail do not make deliveries on a Sunday so please consider this when selecting your delivery option. 

Our Delivery Policy

Do You Offer International Shipping?

Due to restrictions on sending alcohol abroad we do not deliver outside of the UK which includes Southern Ireland.

All UK Destinations:

Through the Royal Mail services we use, we deliver to all UK destinations including:

Scotland, Offshore Scotland, Northern Ireland, Channel Islands, Isle of Wight.

Age Restriction

You must confirm you are 18+ to purchase products through the website and you are asked to confirm the recipient is 18+ at checkout.

Pricing

We currently offer 3 tracked postage options through Royal Mail.

TRACKED 48HR  – £3.95
(estimated 2-3 days)
Posted via Royal Mail Tracked 48 service.
Royal Mail aim to deliver the item within 2-3 working days but this is not guaranteed. You will be able to track the progress of the delivery through the Royal Mail website (tracking number provided once dispatched) and you will receive an automated email once the item has been delivered.
 
TRACKED 24HR – £4.95
(estimated 1-2 day)
Posted via Royal Mail Tracked 24 service.
Royal Mail aim to deliver the item the next working day but this is not guaranteed. You will be able to track the progress of the delivery through the Royal Mail website (tracking number provided once dispatched) and you will receive an automated email once the item has been delivered.
 
GUARANTEED NEXT WORKING DAY DELIVERY – £8.95
Posted via Royal Mail Special Delivery service.
This is a guaranteed next working day delivery service and delivered before 4pm. You will be able to track the progress of the delivery through the Royal Mail website (tracking number provided after checkout) and you will receive an automated email once the item has been delivered. If ordering after 12 noon on a Friday your order will be created and dispatched on the following Monday.

Delivery Delays/Unable to Deliver

All orders are on a TRACKED service and a tracking reference is automatically emailed to the purchaser where you can see the progress of the delivery.  As part of this tracking service, you will also receive an automated email notification when the item has been successfully delivered to your recipient.  We cannot offer refunds or compensation if Royal Mail are unable to deliver to the address given and it is the responsibility of the purchaser to manage the redelivery/post office collection in these rare situations.

If you provide an incorrect delivery address for your recipient and the item therefore can’t be delivered, it will automatically be returned to us approx 2 weeks later.  At this point we can offer a refund for the value of the drinks or agree a credit to use against sending another ‘Toast’  to the correct address.

If the ‘Toast’ can’t be delivered because nobody was available at the delivery address to take receipt of the box, a card will be left by Royal Mail with instructions of how to arrange either a re-delivery or a collection from the nearest Royal Mail depot to the recipients address.

What happens if my item isn’t delivered within the estimated delivery period

Royal Mail aim to deliver within the timeframes stated on the services listed above but this is not a guaranteed service on the Tracked 24HR and 48HR services.   In the rare situations when they fail to deliver your order within this estimated period, we have to give them the opportunity to fulfill your delivery which can take up to 15 days. If your order isn’t delivered within this period, we are able to make a claim on the grounds that the item is officially ‘lost’ and will then honour a full refund or resend your order, whichever is your preference.

DISPATCH TIMES

All orders placed before 12 noon on a normal working day (Mon-Fri) will be produced and dispatched the same day.

Orders placed after 12 noon on a normal working day (Mon-Fri) will be produced and dispatched the next normal working day (Mon-Fri).

Please note: orders placed after 12 noon on a Friday will not be dispatched until the following Monday.

Tracking

A tracking service is provided with all orders including automated email notifications when the item has successfully been delivered to your recipient.  Please note our boxes do not fit into a standard letterbox but you can request a safe place to leave the delivery, or with a neighbour, the details for which can be provided in the delivery notes box at checkout.

Packaging

All our products include a miniature bottle of 5cl or 20cl alcohol, some products include two 5cl or 20cl bottles.

Orders are packaged securely to meet Royal Mail guidelines.

Our stylish and robust postage box is 100% recyclable cardboard – we don’t use any plastics, polystyrene etc..

As the product is designed to be posted direct to your recipient, we apply our postage labels and gift alert labels directly to the outside of the postage box.

Full size bottles are not part of our product range.

Our boxes do not fit through a standard letterbox and therefore require somebody to be present at the delivery address to take receipt of the item.  You can however request for the item to be left in a safe place, or with a neighbour, if nobody is at the delivery address – details are supplied at checkout.

A favourite tipple means so much more when
chosen and sent with a thoughtful message!

100% RECYCLABLE PACKAGING
More Info

Range of
Quality Mixers

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Champagne
& Bubbles!

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Personalised Message
Card With All Orders

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Predesigned
Cards

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Postage Options


48HR TRACKED

£3.95 (estimated 2-3 days)

Posted via Royal Mail Tracked 48 service.

Royal Mail aim to deliver the item within 2-3 working days but this is not guaranteed (especially during this pandemic period). You will be able to track the progress of the delivery through the Royal Mail website (tracking number provided after dispatch) and you will receive an automated email once the item has been successfully delivered.


24HR TRACKED

£4.95 (estimated 1-2 days)

Posted via Royal Mail Tracked 24 service.

Royal Mail aim to deliver the item the next working day but this is not guaranteed (especially during this pandemic period). You will be able to track the progress of the delivery through the Royal Mail website (tracking number provided after dispatch) and you will receive an automated email once the item has been successfully delivered.


GUARANTEED NEXT WORKING DAY

£8.95

Posted via Royal Mail Special Delivery service.

This is a guaranteed next working day delivery service and delivered before 4pm. You will be able to track the progress of the delivery through the Royal Mail website (tracking number provided after dispatch) and you will receive an automated email once the item has been successfully delivered.


Please note:

Orders for same day dispatch must be received by 12 noon on a working day.

Working days are Monday-Friday.  Orders received after 12 noon on a Friday will be dispatched the following Monday.

Rates are for UK delivery only and include:

• Offshore Scotland
• Northern Ireland
• Channel Islands
• Isle of Wight